About

Advice first. Service always.

The Gennette Group was built around a simple idea: people deserve more from their mortgage relationship.

Heather Gennette, Mortgage Advisor at The Gennette Group

The Philosophy

More than a résumé — a way of practicing.

For most people, a mortgage is the largest and longest financial commitment they will ever make — yet it’s usually treated like a one-time transaction. Rates are compared, a loan is chosen, and the relationship ends at closing.

Heather Gennette founded The Gennette Group on a different premise: that a mortgage should be a strategy — and that the strategy deserves ongoing attention as your life, equity and goals evolve. Her real-estate and mortgage experience is the foundation, but the practice is built on high-touch client care: unhurried conversations, deliberate analysis, white-glove execution and advice that continues long after funding.

It’s why every client relationship is structured around the Client for Life™ journey — and why the Partner Circle exists to surround each client with exceptional professionals who share the same standard of care.

Strategy, Not Sales

Recommendations follow from your goals — never from a rate sheet or a product quota.

High-Touch by Design

You will always know where things stand, what happens next, and who to call.

A Relationship, Not a Transaction

Closing is a milestone in the relationship, not the end of it. The work of watching your mortgage continues for life.

“People deserve more from their mortgage relationship.”

Meet The Gennette Group